Network Manager

(Jan 1996 – Jun 2001)

Inception of the IP network of one of the first private internet services providers in the French part of Switzerland:

  • Management, design, capacity planning, operations, and security of the entire network, including WAN, LAN, and the two data-centers.
  • Peering manager; main contact with upstream providers, RIPE, customers, and partners for BGP peerings, routing, AS numbers, and IP allocations.
  • On-call rotation service for incidents and security.
  • Co-management of the servers for central network services: AAA, DNS, and Network Management systems.
  • First, then second-level customer support.

Customer Support

(Jun 1995 – Dec 1995)

Responsible for the French customer support for Videotex CPE (Swiss terminals).